Frequently Asked Questions



  • What level of expertise do you have in your company?
    The firm enjoys the involvement of people with extensive international exposure and experience in the fields of IT & business consultancy, and software development. The combined experience of the senior management in the IT and IT-enabled industries is over 17 years. The company's stakeholders have gained expertise in providing scalable and customized industry-grade solutions through their combined experiences in India, Canada, USA, UK, and Australia. The company's core solutions include client-server technologies, application development, application maintenance, business consultancy, and IT consultancy.

  • What services do you offer?
    We offer a wide range of services as listed below:
    - Application Development
    - Web solutions
    - Software Re-engineering
    - Application Support
    - Business Process Consultancy
    - Application Development and Maintenance Outsourcing
    - Logo and Graphic Design
    - Consultancy for Reorganization of IT departments

    Please see the services page for details.

  • How can we approach you for our needs?
    For any software related assistance, we are pleased to be contacted via telephone or e-mail or contact us form available in our website http://blessed-consultancy.com. We are committed to respond to you promptly.

  • We have an existing application that we need to enhance, but we do not know what to do. Do you help in such situations?
    We offer to study your existing system for enhancement feasibility and we will submit you a feasibility report with proposal for enhancement.

  • What are your deliverables on completion of a project?
    We are straightforward with our clients and keep things transparent to them. Our deliverables are based on our agreement with the individual clients which may include some or all of the following:
    - Requirement Specification Document
    - Prototype Design Document
    - Micro Design Document
    - User Acceptance Test Plans
    - User Guide
    - Live Environment
    - Development Environment
    - UAT Environment
    - Project wind-up note

    This list is inclusive of typical deliverables and is not limiting in nature.

  • What level of client's involvement do you require in a project?
    "Your ideas and our technical expertise make a perfect deliverable"
    We know that our technical expertise alone can not fetch success. We lay down our and our client's responsibilities before we kick-start the project. Thus we need you at every phase of the project, in varying levels of involvement. We ensure that our client's day-to-day work is not affected and so we take prior appointments and come fully prepared to make optimum use of our client's precious time.

  • What approach do you follow towards a new assignment?
    We believe in providing an optimal IT solution to you. To achieve this we listen to your need carefully, make a note of all your needs, assess your need keeping in mind the present and future technological changes and then provide you a consultation towards an optimal solution. Once we agree with our clients on a proposal, we kick-start the project.

  • Our IT department seems to be not functioning optimally. Can you assist us?
    Our experts have worked for various world class IT departments and have gained good expertise about IT department functions. We offer to study the existing functioning of your IT department and suggest the best suited reorganization structure (if the existing one is not found to be optimal). We also extend our offer to include seamless adoption of the proposed reorganization.

  • We have some development work and eager to know how much the will cost be?
    No two projects are similar. Every project has its own complexity. We analyze your high level requirement to assess the requirement complexity, resources and effort required for accomplishing the project. Once these factors are drawn, we prepare the project costing.

  • Our company is not at all computerised. Would you assess automation needs of our company?
    We offer consultation to assess your existing business and create an assessment report which will reveal the best way to progress towards computerisation and streamlining for efficiency. We also provide change management services to ensure that the change is easily transformed into your organisation with minimum business impact.

  • What type of graphical solutions do you provide?
    There is no limit to graphical solutions that can be delivered. However, our endeavour is to mould our client's perception into visual display. We have a tie-up with the Zhadow Consulting Ltd., a UK based company to bring you brand recognition and corporate presence in the IT market. For example, your visiting card is your and your company's 'face' presented to the business community and your clients and we believe that it should reflect your corporate image. Thus even for such a small graphical need we can be approached. Other example is your company's logo or trade mark.

    From software point of view we believe in providing simple, intuitive, user friendly interfaces in all applications we develop, enhance or re-engineer.

  • How do you form a project team?
    We have a team of talented associates who are trained not only to provide optimal deliveries but also to communicate with our clients in a very professional manner. We believe in providing continual training to our associates to keep them up-to-date with the latest developments in the IT world. We form the project team with careful assessment of client's requirements, budget and schedule, with a thrust on the comprehensive quality of all deliverables and client satisfaction. Some projects require a mix of the client's team and our team. We ensure that our team easily adapts to the new environment and adjusts itself according to the client's expectations

  • What are your quality norms?
    We believe in providing total quality solutions in all our deliveries which is backed by a quality assurance team of the company. Our review process is comprehensive and updated with learning. We know that our quality procedure alone will not achieve your satisfaction unless we involve you right from the beginning.

    "Your ideas and our technical expertise make a perfect delivery"

    We believe in developing intuitive software to save you cost on user training and maintainability. We ensure our team uses and updates company standards and guidelines to ensure that the finished product is of utmost quality.


PRODUCT SPOTLIGHT
BCS Evicient

Currently in the private-beta stage, BCS Evicient is our scalable, industry-strength business process monitoring application that will help you:

  • Prioritize business functions
  • Increase business process efficiency
  • Identify and eliminate faulty operations
  • Provide real-time enterprise-wide process status
  • Review past trends and improve future performance
  • Increase employee productivity
  • Ensure maximum ROI
  • Manage non-IT as well as IT events
  • Enhance your business potential

Online demo coming soon!